Right stock, right place, right price
Retail & E-Commerce
Commerce platforms, inventory intelligence and customer analytics for retailers operating across physical and digital channels.
- Inventory accuracy
- 99,2%
- Storefront load time
- 0,8s
- Conversion rate uplift
- 44%
Our position
Why we build for retail
Retail margins do not survive guesswork. The difference between a good year and a bad one is usually stock in the right place, priced correctly, in front of people who want it. We build the systems that make those three things measurable and then automatable.
Regulations we design against
- Consumer Protection Act 68 of 2008
- Protection of Personal Information Act 4 of 2013 (POPIA)
- Electronic Communications and Transactions Act 25 of 2002
- PCI DSS 4.0
- National Credit Act 34 of 2005 (for credit offerings)
Challenges
What people in this sector actually raise
These are the problems that come up in a first meeting, with the cost of leaving each one unaddressed.
- 01Lost sales and cancelled orders damaging customer trust
Inventory accuracy across channels
Stock counts diverging between stores, warehouse and online, producing oversells and phantom stockouts.
- 0220–35% excess stock alongside stockouts on fast movers
Manual replenishment decisions
Reorder points set once and rarely revisited against actual demand patterns.
- 03Irrelevant marketing and missed personalisation
Disconnected customer view
In-store and online behaviour held separately, so neither channel knows the customer.
- 04Every additional second of load costs roughly 7% of conversions
Slow, poorly converting storefronts
Sites built on heavy templates that lose mobile shoppers before the page renders.
- 051–3% of turnover, unattributed
Shrinkage and loss
Loss detected at stocktake, months after it occurred.
What we build
Systems for retail operations
Unified commerce platform
One inventory, pricing and customer model across store, web and marketplace.
Demand-driven replenishment
Reorder points recalculated continuously against velocity, seasonality and lead time.
Customer data platform
Identity resolution across channels feeding segmentation and lifecycle marketing.
High-performance storefronts
Sub-second commerce experiences engineered for mobile and South African network conditions.
Loss-prevention analytics
Anomaly detection across till, stock and camera data to surface loss in days rather than at stocktake.
Dynamic pricing and promotion
Rules and models balancing margin, velocity and competitive position.
AI opportunities
Where AI genuinely pays in this sector
Ranked by how proven the approach is. We are explicit about what is experimental, because deploying an experiment as though it were proven is how AI programmes lose credibility.
Demand forecasting per SKU per location
provenGranular forecasts driving allocation and replenishment.
Typical return18–30% inventory reduction at equal availabilityProduct recommendation
provenBehavioural recommendations across web, email and in-store clienteling.
Typical return8–15% uplift in average order valueVisual search and cataloguing
provenAutomatic attribute extraction and tagging from product photography.
Typical return80% reduction in cataloguing effortQueue and footfall analytics
emergingVision-based traffic and dwell analysis for staffing and layout decisions.
Typical return10–15% improvement in labour scheduling
How we deliver
Services and products that apply here
Questions
Retail — common questions
The questions we are asked most often by operators in this sector.
Do you build on Shopify or from scratch?
Whichever is right. Shopify or WooCommerce is often the correct answer for a straightforward catalogue, and we will say so. We build custom when the fulfilment model, pricing logic or integration surface makes a platform fight you.Can you integrate with our POS?
Yes — the common South African POS systems all expose an integration path, and where one does not we build a bridge rather than replacing the till.How quickly can forecasting pay for itself?
Typically within two to four months on a mid-size catalogue, driven mostly by the working capital released from excess stock.What about marketplace channels like Takealot?
Fully supported as a channel in the unified inventory model, so listings, stock and pricing stay consistent with your other channels.
Working in retail?
Tell us what you are trying to change. We will tell you honestly whether we can help and what it would take.